Terms of Service

Last updated: August 8, 2023

These Terms of Service ("Terms") govern your use of the document services provided by Laceyu Lovutu Document Services ("we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Service Description

Laceyu Lovutu provides professional document services including:

• Document verification and authentication
• Document preparation and drafting
• Certified translation services
• Notarization and legalization services
• Custom document template creation

2. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information for your document requests
• Submit documents in the required formats
• Verify that submitted documents are free from illegal or fraudulent content
• Pay all applicable fees for services rendered
• Comply with all applicable laws and regulations

3. Service Limitations

Our services are subject to the following limitations:

• We do not provide legal advice or act as attorneys
• Document processing times may vary based on complexity and volume
• We reserve the right to refuse service for any document that appears fraudulent or illegal
• Some documents may require additional verification from third parties

4. Fees and Payments

4.1 Service Fees

All services are subject to the fees listed on our website or as quoted for custom services. We reserve the right to modify our pricing at any time, with notice provided to existing clients.

4.2 Payment Terms

• Payment is due upon service completion unless otherwise agreed
• We accept major credit cards, bank transfers, and other approved payment methods
• Late payments may incur additional charges

4.3 Refunds

Refund requests are considered on a case-by-case basis:

• No refunds for completed services unless error is on our part
• Partial refunds may be issued for cancelled orders before work begins
• Processing fees are non-refundable

5. Intellectual Property

All content and materials provided through our services, including document templates, are protected by intellectual property laws:

• Clients retain ownership of their original documents
• We retain ownership of all templates, processes, and proprietary methodologies
• Unauthorized reproduction or distribution of our materials is prohibited

6. Confidentiality

We maintain strict confidentiality regarding client documents and information:

• All staff sign confidentiality agreements
• Documents are stored securely and destroyed according to our retention policy
• Disclosure may occur if required by law or to prevent illegal activities

7. Liability and Disclaimers

7.1 Service Accuracy

While we strive for accuracy, we cannot guarantee that documents will be accepted by all third parties. Clients are responsible for verifying specific requirements with the receiving organization.

7.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from use of our services.

7.3 No Legal Advice

Our services do not constitute legal advice. For legal matters, consult a qualified attorney in your jurisdiction.

8. Termination

We may terminate or suspend access to our services immediately, without prior notice, for any breach of these Terms. Clients may terminate services by providing written notice, subject to completion of any pending work.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the modified Terms.

11. Contact Information

For questions about these Terms, please contact us at:

Laceyu Lovutu Document Services
18 Robinson Road, #10-01
Singapore 048547
Email: legal@laceyu-lovutu.sbs
Phone: +65 025825276